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Quick Guide

November 2017

This 'Quick Guide' must be read before accessing the body of the manual.


Contents

  1. Introduction and Welcome
  2. New and Amended Chapters
  3. Next Routine Update
  4. Display and Browser Options
  5. Terminology
  6. Keywords
  7. Compliance
  8. Register for Updates
  9. Copyright
  10. Printing and Retaining Copies


1. Introduction and Welcome

Welcome to this edition of the Havering Children's Services online Procedures Manual. In this edition of the manual a number of chapters have been revised and these are listed below.

This manual was developed (and is maintained) in partnership with tri.x and is reviewed and updated on a regular basis.


2. New and Amended Chapters

Click here to view details of updates made to this manual.


3. Next Routine Update

The next routine update of the manual is scheduled for publication in May 2018.

Any material for inclusion in the May 2018 update will need to be received by tri.x by 22 March 2018.

Any material for inclusion in the next routine update should be forwarded to patti.green@havering.gov.uk in the first instance. All material for inclusion in the manual must be set out in MS Word format and with any amendments set out using the "track changes" feature.


4. Display and Browser Options

People with a visual impairment may have difficulty accessing this Manual.

To change the size of the text/layout - please use these accessibility buttons

smallmediumlargehivis

which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


5. Terminology

We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:

'Home' and 'Resource' this is a generic term which means Children’s Home, Foster Home
'Child' or 'Young Person' both these terms are used to mean any child under the age of 18
'Staff' or 'Carer' means all Staff and Carers (including) whether employed or not
'Manager' means Team Manager, it also means YOT Team Manager
'Line Manager' means the first Line Manager of a team/service
'Parent' means person with Parental Responsibility
'Regulatory Authority' Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Social Worker' This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.


6. Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (Try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

Many Keywords are highlighted in the body of procedures, but you can search for the Keyword you need: Go to the Keywords Index, on the left hand side of the screen.


7. Compliance

Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager.


8. Register for Updates

If you would like to be advised when this manual is updated on amended please use the “Register for Updates” button on the left hand side of the screen, from anywhere within the manual.


9. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and the London Borough of Havering.


10. Printing and Retaining Copies

The Manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure

Please note, the Manual will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid for 72 hours.

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